Exeeria is an innovative platform designed and launched by an innovative medical technology group in Saudi Arabia with the aim of facilitating patients-health providers interactions that we hope would translate into improved quality and efficiency of the provided care. Exeeria is a free service for patients that focuses on enhancing their communication with their providers, a vital step in improving their overall health outcomes. The platform facilitates patients access and retention of their own providers medical instructions and treatment plans which are specific to their medical conditions. The purpose of its design is to employ modern technology to facilitate effective communication and contribute to overcoming the obstacles facing the process of transmitting important health information from doctors to patients.
If you choose to use our services, you consent to the collection and use of information associated with this policy.
This policy was last updated on (30 - 7 – 2021)
We respect your privacy and take it very seriously and want you to understand how we collect, share, and protect your personal information. In addition to this Privacy Policy, Exeeria platform users should refer to our Terms and Condition of use along with all relevant terms and conditions of any related products. The personal information we collect about you may be used to provide you with innovative services tailored to your needs while we take notice not to use or share your information with anyone except as described in this Privacy Policy.
Information you make available to us: We collect and maintain information entered by Exeeria users on the platform or otherwise made available to us, such as name, email, uploaded photos and phone number including information generated by your interactions with the platform's features such as your preferences for health topics and practitioners; We use this information to facilitate your communication with the platform providers and offer you a better user experience such as updates on treatments, various providers and optimize your health information needs. It also includes information that we collect automatically including information made available when you interact with the different platform’s features. This includes information about the user’s device and network such as page view statistics, activities, visits, referring URL, IP address and device identifiers. Information collection help us mainly to enhance the users’ experience, for instance while registering for our service, we ask you to provide us with certain personally identifiable information including but not limited to your name, email, mobile number. The information requested by us will be retained and used as described in this Privacy Policy.
We use the information we collect for a variety of purposes including:
We consider such information as private information that we are keen to protect and will only use or disclose this information as set out in our Privacy policy.
We would like to inform you that whenever you use our service and if the application stops working for any reason, we collect data and information on your phone that is called (Log Data). This log data may include information such as the Internet Protocol ("IP") address, device name, operating system version, platform settings when you use our Service, the time and date of your use of the Service, and other statistics.
We will retain your information for as long as your account is active or as needed to provide services to you, comply with our legal obligations, resolve disputes, and enforce our agreements.
We may share your personal information with third parties we partner with to help us provide additional services for users and in each case, we will ensure that those third parties agree to protect your data in similar terms. We may allow third parties to make aggregate statistics about our visitors, traffic patterns and related site information. This data reflects site usage patterns collected each month during visits to our site but does not contain information that personally identifies you unless you give us permission to share that information. We may use or disclose your personal information when required to do so by law or where we believe in good faith that such action is necessary to (a) comply with local laws or comply with legal process presented on our sites or (b) protect and maintain our rights or ownership of our platform or users; or (c) to protect our personal safety, the safety of people using our Service or the safety of the public.
We may employ third party companies and individuals for the following purposes:
We want to inform users of this platform that these third parties have the right to access your personal information to perform tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately restrict access to it. We use a variety of information security measures to protect Exeeria users’ privacy such as encryption technology of some information as passwords using the highest security methods. secure data channels are also used.
We are committed to protecting your children's online privacy. These Services are not directed to users under the age of 13 and we do not knowingly collect personally identifiable information from children under the age of 13. If we discover that a child under the age of 13 has provided us with personal information, we immediately delete it from our servers. If you are a parent or guardian and you know that your child has provided us with personal information, please contact us so that we can take the necessary actions.
If you have any inquiries or suggestions, please contact us at: info@exeeria.com